Explore Our Parts Team
Do you pride yourself in
customer service skills? Our Parts Teams work to ensure that our customers get
the best experience possible and assist our Service Teams in providing and
ordering parts for vehicle repairs.
Parts Counter:
- Sells parts to all available customers, over the counter, through the shop, or on the phone.
- Assists walk in customers in selecting required parts, suggest companion requirements and ensure that the customer is exposed to the full product line.
- Pulls purchased parts from stock. If the part is not in stock, determines availability and submits an emergency order if requested by the customer.
- Answers phone calls, providing price quotes and other information.
- Assists service technicians in selecting parts needed for repairs in process.
- Provides the
highest possible level of customer service and is expected to conduct business
in a
professional manner, including courteous on-time delivery and projecting a professional company image.